CARRIER/BROKER AUTHORIZED FOR Property
MC #: MC-596655
Physical Address: 4420 COOPER RD
CINCINNATI, OH 45242
Mailing Address: 4420 COOPER RD
CINCINNATI, OH 45242
📲 Phone: 888-374-5138
📧 Email: contact@ielfreight.com
🖥️ Website: https://ielfreight.com
☑️ Not a verified account
Large deduction
Reason: Rates (price)
My driver drove more than 2,700 Monday night to Friday and we got $500 “LATE FEE”. Called the receiver to book the delivery appt and they want him on Saturday. Driver spent the night on their property to unload on Sat morning and still got the $500 LATE FEE. Driver wasted all weekend and did deadhead miles and still we are the bad guys. Shame on Tyler and his team at Integrity. Do not book with them!!
October 7, 2025
Unpaid invoice
Reason: Payment issues
Absolutly agree with above review. They own me for full load unpaid. Over 4 years now, be better do not haul for them
August 1, 2025
Extremely Rude and Unprofessional, Lied about Paying Detention
Reason: Unethical business practices
We recently worked with Integrity Express Logistics and had a very negative experience. The broker contacted our accounting department regarding a load completed the previous month. The load had already been billed, and the POD was attached, but they claimed they needed additional paperwork for their client. We offered to search for more documentation and noted that we had photos of the load with the PO numbers clearly displayed. At that point, someone (presumably a senior broker) took over the call and began cursing at our accountant, calling him a “f---ing moron” and asking if he “really thought they would accept that s---.” Our accountant ended the call due to the verbal abuse. Shortly after, they called back into dispatch and decided to accept the same POD we had already provided, yet they refused to pay the previously verbally-agreed-upon detention fees for our driver. As of today, payment remains uncertain. This firm demonstrated unprofessional and abusive behavior, and they clearly do not live up to their name. We do not recommend doing business with Integrity Express Logistics. If payment is not remitted, we will file a bond claim and blacklist this broker.
July 31, 2025
Delivery
Reason: Unethical business practices
Kaije Guynn There broker So my driver went back to there other facility today to get the trailer empty But facility said they can’t work on it and trailer needs to be dropped until Monday or Tuesday so I asked for storage fee and these are the replies he sent me Also Why would I drop my trailer for 4 days for free and we asked them to write the address on rate con but he s calling that idiotic and what his broker said was null and voided he is keep on making false statements and saying he will report it stolen when we clearly not once tried to deliver twice we were told that they are there until 2 but then he s saying my driver was late there facility first had a line then they told driver they have no time and park on street no manager ever came out to inspect our trailer when we asked why were you not clear from the morning that they required to drop trailer he lied saying he said it from the first moment
July 4, 2025
IEL CANADA
Reason: Rates (price)
Their company out of Canada does the same thing they will book for more amount after delivery they will apply deductions. multiple loads they have done this too
July 3, 2025
Reason: Harassment and/or threats
We booked load from CO to CA. We went to delivery on time but one of the pallet needed to be restacked. So driver went and got it done. We asked broker for new appointment. He rather than sending new appointment found a new place and said we need to go to specific place only. Restacking was already done driver did went back to Costco and showed them the pallet they said but need new appointment because time already passed 1 hour window. Rather than sending new appointment they keep on saying go to that place when we asked send us that address on rate con and we will drop the load at the place. They never sent anything one of the person from there team called and told one of female coworker to chill and go smoke a cigarettes. Now they are keep on calling and harassing and deducting from $1000. Still no new appointment or rate con with the facility where they telling us to off load the load. Even sending emails they will file a claim and mark as stolen
July 2, 2025
Unlike Integrity Express
Reason: Other
I have worked with IEL a while and this is out of the norm. Did you reach out to their carrier relations team for a resolution? You can email them at CarrierRelations@intxlog.com. Reach out to them and tell them Brian at Anchor Reliable sent you. They are good people and will do the right thing. Let me know if you need anything from me. I will try and help best I can.
July 3, 2025
Reason: Rates (price)
Reason: Payment issues
Reason: Unethical business practices
Reason: Unethical business practices
Reason: Other
Reason: Rates (price)
Reason: Harassment and/or threats
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Search anytime for whatever you need, for your business needs. Fr8Brokers411 helps you find it easy and fast.
Aliona
Large deduction
Milimetr
Unpaid invoice
Alex
Extremely Rude and Unprofessional, Lied about Paying Detention
Average review score: 1.57 for 7 reviews