Integrity Express Logistics

Rated 2 out of 5

CARRIER/BROKER AUTHORIZED FOR Property

MC #: MC-596655

Physical Address: 4420 COOPER RD
CINCINNATI, OH 45242

Mailing Address: 4420 COOPER RD
CINCINNATI, OH 45242

📲 Phone: 888-374-5138

📧 Email: contact@ielfreight.com

🖥️ Website: https://ielfreight.com

☑️ Not a verified account

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4 reviews

  • Aman Singh
    1 out of 5

    Delivery

    Reason: Unethical business practices

    Kaije Guynn There broker So my driver went back to there other facility today to get the trailer empty But facility said they can’t work on it and trailer needs to be dropped until Monday or Tuesday so I asked for storage fee and these are the replies he sent me Also Why would I drop my trailer for 4 days for free and we asked them to write the address on rate con but he s calling that idiotic and what his broker said was null and voided he is keep on making false statements and saying he will report it stolen when we clearly not once tried to deliver twice we were told that they are there until 2 but then he s saying my driver was late there facility first had a line then they told driver they have no time and park on street no manager ever came out to inspect our trailer when we asked why were you not clear from the morning that they required to drop trailer he lied saying he said it from the first moment

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    July 4, 2025

    Reply

  • Satgur Singh
    1 out of 5

    IEL CANADA

    Reason: Rates (price)

    Their company out of Canada does the same thing they will book for more amount after delivery they will apply deductions. multiple loads they have done this too

    July 3, 2025

    Reply

  • Amandeep Singh
    1 out of 5

    Reason: Harassment and/or threats

    We booked load from CO to CA. We went to delivery on time but one of the pallet needed to be restacked. So driver went and got it done. We asked broker for new appointment. He rather than sending new appointment found a new place and said we need to go to specific place only. Restacking was already done driver did went back to Costco and showed them the pallet they said but need new appointment because time already passed 1 hour window. Rather than sending new appointment they keep on saying go to that place when we asked send us that address on rate con and we will drop the load at the place. They never sent anything one of the person from there team called and told one of female coworker to chill and go smoke a cigarettes. Now they are keep on calling and harassing and deducting from $1000. Still no new appointment or rate con with the facility where they telling us to off load the load. Even sending emails they will file a claim and mark as stolen

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    July 2, 2025

    Reply

    • Anchor Reliable Transport
      5 out of 5

      Unlike Integrity Express

      Reason: Other

      I have worked with IEL a while and this is out of the norm. Did you reach out to their carrier relations team for a resolution? You can email them at CarrierRelations@intxlog.com. Reach out to them and tell them Brian at Anchor Reliable sent you. They are good people and will do the right thing. Let me know if you need anything from me. I will try and help best I can.

      Keep reading

      July 3, 2025

      Reply

  • Reason: Unethical business practices

  • Reason: Other

  • Reason: Rates (price)

  • Reason: Harassment and/or threats

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