Broker AUTHORIZED FOR BROKER Property
MC #: MC-322572
Physical Address: 4289 IVY POINTE BLVD
CINCINNATI, OH 45245
Mailing Address: 4289 IVY POINTE BLVD
CINCINNATI, OH 45245
📲 Phone: (513) 495-6760
📧 Email: learnmore@tql.com
🖥️ Website: https://www.tql.com
☑️ Not a verified account
Demaciado bajo el pago de las cargas
Reason: Rates (price)
Son de las compañías que menos pagan, abusando de los dueños operadores
July 15, 2025
Dropped our company
Reason: Other
We had done several loads for TQL over the last few years. One day they would not book with us no one will tell us why. After many phone calls trying to find out why still no reason.
July 14, 2025
Unethical Business Practice
Reason: Unethical business practices
Brokers for TQL are liars, carrier relations are not professional nor do they listen to the carriers conversation. Tql already has is in their mind that they are right no matter what. Does not offer two way authentication to prevent fraud. Did NOT LISTEN OR TAKE INTO CONSIDERATION OUR SITUATION WHEN OUR COMPANY BECAME A VICTIM ON IDENITY FRAUD. This company is also not transparent when it comes to the bid board. Multiple bids (same load). When calling in they say: "this load is acutually such and such, and picking up at such and such.
July 13, 2025
L&L Logistics LLC
Reason: Payment issues
Worse broker in the business! Liars and they will cheat you! Their business model is all about scamming carriers. Stay away from TQL folks!
June 27, 2025
OWNER
Reason: Fraud
TQL accused one of my driver of theft 4dys after the driver deliver and get a claim BOL. They have made claim to my insurance which was denied, they been sending me invoices now they have debt collector calling and emailing me I keep asking for evidence of my trailer being unloading and loaded since there was no sign of the seal tampered with but missing goods in a warehouse after 4dys which clearly i could never be responsible since they gives back the BOL WITHOUT ANYTHING MISSING OR SHORT. KEEP IN MIND THIS WAS A BOLT SEAL. They claim the driver could have change it and get back the same number to match BOL.
June 18, 2025
Unethical & Payment Issues
Reason: Fraud
They fraudulently tried to file a claim against us through our insurance. Our insurance said they would not pay due to it being fraudulent. They kept over $16,000 and tried claiming we still owed them $38,000 due to spoiled produce. We have pictures and documents stating it was not our fault. Our factoring company did not back us and took back the $16,000. I will never use them again, nor would I ever recommend them to anyone. Driver beware, they will screw you eventually. We are still waiting on the class action lawsuit to be filed against them.
June 17, 2025
Reason: Unethical business practices
We want to do a class action lawsuit against TQL. How can we reach out to you?
June 18, 2025
Reason: Payment issues
i pul over the trailer one of the tire was bed 50 mailes on the road tire blueup i call them they send me michanic i was charge 1300 dollers that trialer belongs to TQL really pinfull . send time the broker toled we can pay for the ecxtra taps please buying one they send me to location i did but offter i delivered the load they took my money get charge for no reason 900 dollers
June 16, 2025
Reason: Communication issue
I stop working with TQL 13 years ago . They hold back critical information in order to purchase a oversized permit . But we find out with the POC at the jobsite, then we had to detour over 700 miles with escort in order to get into the jobsite from a different state. They refused to pay.
June 16, 2025
Will not pay shortpays
Reason: Payment issues
They will pay whatever the original rate con says and even though the accessorials are approved by the broker, they wont pay the short pays. They also will hit you with claims for charges you should not be responsible for and deduct from your other loads.
June 16, 2025
Holding up accounts payable
Reason: Payment issues
For over 7 months now, they’ve been holding up more than $70,000 in our accounts payable due to a claim—one which we’ve been informed will be covered by insurance. Despite this, they have not released any payments, and it’s becoming increasingly difficult for us to operate with such a large amount outstanding.
June 16, 2025
Charge Back
Reason: Unreasonable chargeback
I completely stopped working with TQL over 5 months ago. The level of unreasonable charge back was ridiculous. My factoring company told me they are still trying to get their money from TQL from a load i ran 2 years ago. what a tragedy. TQL should definitely be sued. I ran 3 loads for them back to back from SC to Chesapeake, VA, it was an empty trailer drop off and they refuse to pay me till today reason being that they said i don't have paperwork. And the truth is that they told me from the unset that there was no paperwork, i just needed to take photos and send to them, which I did. All carriers run run run from them.
June 15, 2025
Without telling reason putting carriers in black list
Reason: Other
TQL put a flag in my MC without telling me reason, and when I called their compliance department, they don’t even tell what was the issue to put flag on my MC
June 14, 2025
Payment issue
Reason: Payment issues
We had load from TQl 3 months ago delivered the load with clean bol and sign,then they send us bill $6200 for damages after one week the freight delivered,we had $7250 unpaid invoices they still holding it that’s gambling
June 16, 2025
Unethical Business Practice
Reason: Unreasonable chargeback
Been running with TQL for 3+ years without major issues — until now. Took a loadout trailer on a no-pay move in exchange for 10 days of use. Our truck broke down en route, and we immediately notified TQL. We expected collaboration, but instead, we were hit with a $1000.00 repower charge days later — no warning, no opportunity to recover the trailer ourselves. What’s worse, they admitted they don’t disclose recovery fees unless asked — then claim that not delivering due to mechanical failure is a "breach of contract," even with documentation proving the breakdown. We offered to resolve it in good faith, but they wouldn’t budge. This isn’t how a logistics partner should operate — zero transparency and no flexibility. Drivers and carriers: be extremely cautious. If something goes wrong, you’ll eat the cost, even on free trailer repositioning moves.
June 14, 2025
Chargeback
Reason: Unreasonable chargeback
Almost the same situation happened to us. TQL’s shipper overloaded our trailer, and we were issued a fine at the scale in Florida. We immediately reached out to TQL and asked if they could find another carrier to offload a portion of the cargo. They refused, saying they would cover the overweight ticket and instructed us to continue to the final destination. We did not want to risk and asked them again but Kathryn from TQL was extremely rude and insisted that no one but the original carrier (us) was allowed to handle their client’s freight. In doing so, she essentially forced us to haul an overloaded truck—something that put us at risk both legally and operationally. Later, TQL completely reversed their position and refused to reimburse the fine. They claimed their client told them we had asked the client to pay it, which is absolutely false. We never contacted anyone about this issue except TQL directly. This seems like a serious pattern of negligence and bad-faith behavior. If other carriers have experienced similar treatment, it may be time to explore a class action lawsuit against TQL for forcing carriers to operate under unsafe and unlawful conditions and then denying responsibility.
June 13, 2025
RUN AWAY FROM THEM!!!! THIEVES!!!! LATE PAYMENTS, CHARGE BACKS - THE VERY REASON WHY EVERYONE HATES BROKERS!!!
Reason: Unethical business practices
RUN!!!!! GARBAGE RATES!!! GARBAGE EVERYONE!!!
June 13, 2025
Anonymous
Reason: Unreasonable chargeback
Trouble company and they’re trying to make companies out of business. Don’t do business with them at all. Worst company and an awful customer service!
June 13, 2025
Reason: Payment issues
Be careful with TQL, they don't pay attention, yet they give you discounts and you try to solve things and they make fun of you.
June 13, 2025
TQL is the worst ever existed in life...
Reason: Unreasonable chargeback
TQL is by far the worst broker ever, they gave us a flatbed load that was agreed to weight 46k lbs, they loaded us with over 50k lbs... we got a ticket since the DOT scale was within 10 miles from the place... we called to get the freight reaccomodate and to have them pay the ticket and they gave us all kind of excuses, at the end we went back to the shipper... they paid the ticket since we told them that it was their fault... they accepted and apologize but said they didn't know how much the things weight and that they couldn't know for sure if we were overweight... they told us they will try, by that time we rejected to haul their load and a few days later... we got an invoice from the double of the amount of what we were getting paid... so instead of being compensated they are chargin us with $2400.00 when original load was paying $1200.00 and they were forcing us to take an illegal weight load... they are the worst company ever... they suck in every single way and I don't know why the FMCSA or DOT don't do anything againts them...
June 13, 2025
Be careful with this TQL broker representing these loads
Hey you guys  Be careful with this TQL broker representing these loads! I called in a pick up today. The representative in this extension told me the load wasn’t going to be ready till Sunday 10 AM and delivery was Monday 4 AM ! (16hour) For all the real drivers out there everyone knows that this would be running illegal at this timeframe as A Solo driver ! I sent them an email stating that we weren’t going to sign the Rate Con because we would be running illegal as a solo driver! He replied that we look like a bad company by not taking this load (reminder- we never signed the Rate Con !) But he threatened me that he would put it on the notes that my company was calling in and not going through with the loads. I’m infuriated because these carriers are Not only being taken advantage of on the rates But now these brokers are getting mad when we are not running their loads illegally for them !! what is thi industry coming to!!!
December 11, 2023
47% out of loads
TQL has been forced to comply with 49 CFR 371.3. Records show that they have been taking up to 47% out of loads after TIA saying the average was 16%.
December 11, 2023
Reason: Rates (price)
Reason: Other
Reason: Unethical business practices
Reason: Payment issues
Reason: Unethical business practices
Reason: Fraud
Reason: Payment issues
Reason: Fraud
Reason: Payment issues
Reason: Communication issue
Reason: Payment issues
Reason: Payment issues
Reason: Payment issues
Reason: Unreasonable chargeback
Reason: Other
Reason: Unreasonable chargeback
Reason: Unreasonable chargeback
Reason: Unethical business practices
Reason: Unreasonable chargeback
Reason: Payment issues
Reason: Unreasonable chargeback
Reason: Rates (price)
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Rolando
Demaciado bajo el pago de las cargas
Connie
Dropped our company
jonnie.hanks@yahoo.com
Unethical Business Practice
Average review score: 1 for 23 reviews