Gravity Logistics LLC

One review

• 

  Chris

  1 out of 5

  Freightguard

  Reason: Unethical business practices

  The report filed by Gravity Logistics LLC/Novak C on June 24, 2025 (Load 11502 / 896635) contains materially false and misleading statements. We have reviewed our dispatch logs and communications and provide the verified facts below: • Cancellation & notice: Load was booked at 09:00. A formal cancellation was sent at 10:00, providing three hours’ notice before the 13:00 pickup - ample time to recover the load. • Proof of mechanical issue: Proof was requested and provided after the issue was reported. The claim that no proof was supplied is untrue. • Conduct of staff: All communications from our team were professional and factual. Any characterization of “rudeness” likely stems from a natural frustration with our firm adherence to safety and service standards when declining a load. Because Carrier411 prevents us from replying on their platform, we are posting this response on DAT to ensure the record reflects the truth. Gravity Logistics’ report has caused reputational harm and is factually incorrect - we request an immediate correction and retraction of any false claims submitted to industry databases. If the matter is not corrected promptly, we will escalate this through the appropriate channels (including formal complaints to DAT/Carrier411 and regulatory review) and consider further remedies to protect our reputation. For direct follow-up, contact karla@amerifreightsystems.com

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  November 4, 2025

  Reply

• Reason: Unethical business practices