HIGHWAY APP, INC.

3 reviews

• 

  Martha

  1 out of 5

  Highway doesn’t follow fmcsa updates

  Reason: Communication issue

  This company is asking for titles of the truckers which is a sensitive info, is that info being sold, also when an owner changes a phone number or email address or the person in charge is no longer working for a carrier and the owner does not own that email or phone and updates safer, this company highway does not care if the FMcsa has updated the changes and verified owners identity, they will leave the old info there not allowing a carrier to register with a broker , they won’t remove that person either from the profile. This digital app is being used by the double brokers in India who respond to emails being sent to support and don’t have a clue about the industry , they refer to a census line that that’s what they go by, there is no census line here in the USA, horrible digital app created recently and only managed by 27 people for how many thousands of brokers something is not right

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  October 31, 2024

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• 

  Brian 584.658.lgt

  1 out of 5

  TRY to get access to our ELDs!

  Reason: Unethical business practices

  Highway is super annoying to a carrier, TRY to get access to our ELDs! Even the DOT doesn't dare to ask us that, they just require printouts or downloaded data. Who the these people think they are? I've never seen anything so cheeky, insolent and impudent in this industry! I'd rather get scammed by a double broker and not get paid than give some dubious 4th party nerds access to the inner workings of my company. And I just learned that the 4th party bought their carrier DB from a 5th party... A 3rd party brokerage lets 4th party verification system to get into my company's private business? I pay for those ELDs, I pay for the devices and the service and I pay to my safety officer to supervise it. Who are you to get access to mine and my trucks' data for free? I have cameras, engine telematics & diagnostics, reefer telematics and temp monitoring, GPS data, fuel consumption, there are some minor violations (disconnecting ;) ) here and there, it's 100% impossible to not have any with reefer freight. Don't even get me started on the legal liability I'm exposing myself to. What's next? Would Highway require my mother's maiden name? Access to my TMS? My cell phone and email? Access to my bank account? Would they like to send a rep to supervise my prostate exam? I already got set up with 3 brokers who use Highway, I told them all to bypass it or it's a deal breaker. All 3 bypassed it. And I would've canceled the loads if they didn't. No carrier would tolerate this once the market flips, I'll automatically cancel loads just on principle with everybody who uses such bullshit service that DARES to be so insolent! Edit: Brokers, it's not just verification, they want username and password! And here's one of my problems - my ELDs are integrated with my reefer telematics! Are you gonna cover the claim if some Highway anti-social IT afterhours nerd changes the reefer temp while my driver is sleeping?

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  August 23, 2024

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• 

  Anonymous

  1 out of 5

  No ELD Connection , you can not complete the set up

  Reason: Communication issue

  No ELD Connection , you can not complete the set up and the broker does not work with your company .

  August 23, 2024

  Reply

• Reason: Communication issue

• Reason: Unethical business practices

• Reason: Communication issue