Broker AUTHORIZED FOR BROKER Property
MC #: MC-31750
Physical Address: 371 VALLEYPOINTE DR STE#1250
ELKINS, WV 26241
Mailing Address: 371 VALLEYPOINTE DR STE#1250
ELKINS, WV 26241
📲 Phone: (888) 370-4306
📧 Email: info@globetrottertrans.com
🖥️ Website: https://www.globetrottertrans.com/contact-us/
☑️ Not a verified account
Non-payment of detention and layover fees
Reason: Accessorial non payment (detention, TONU, lumper, layover, redelivery)
Complaint Report: Globetrotter Transportation Inc (Elkins, WV) Issue: Non-payment of detention and layover fees I am utterly speechless at the approach taken by Globetrotter Transportation Inc. Despite delays and unexpected layovers, this company outright refuses to compensate for detention or layover fees, citing a policy outlined in their rate sheet. - Lack of Fairness: Compensation for detention and layovers is a standard industry practice, and the refusal to honor these terms is highly unprofessional. - Poor Communication: Their response lacked understanding or flexibility, showing no concern for the drivers or carriers impacted by delays. - Impact on Future Business: This policy, and their rigid stance, makes them unreliable and unsatisfactory as a transportation partner. ✘ No, I do not recommend Globetrotter Transportation Inc. This experience has left a negative impression, and I would never consider working with them again.
November 26, 2024
Reason: Accessorial non payment (detention, TONU, lumper, layover, redelivery)
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Non-payment of detention and layover fees
Non-payment of detention and layover fees
Average review score: 1 for 1 reviews