BROKER AUTHORIZED FOR BROKER Property
MC #: 1064990
US DOT #: 3338050
Physical Address: 175 BROADHOLLOW RD,SUITE 110
MELVILLE, NY 11747
Mailing Address: 175 BROADHOLLOW RD,SUITE 110
MELVILLE, NY 11747
📲 Phone: (929)-429-7237
📧 Email: info@eternitylogistics.co
🖥️ Website: https://eternitylogistic.co/
☑️ Not a verified account
Kindly do not accuse someone and provide half of the story
Reason: Reliable
Very bad on your part to publish the review with half the information, Since you started it let me put everything out and let others decide who is wrong. We called the guy who booked the load named Ciprian ,he gave me his phone number along with the drivers Johns number which they didnot bother to answer and showed up at the shipper when there was no one to load them ,that too on saturday. After not getting any response from Ciprian or the driver an email was sent not to dispatch the driver as they will not be able to load you guys at 8:46AM PST Eugene Hincu emailed me saying he didnot get any calls ,Ciprian and john were called and how would i know who is Eugene and his number showing as Director of Complaince on the email i recieved. Load was picked up by another carrier on Monday morning August 5th and no one has refused you for a TONU despite our fault at all. Your driver showed up around 11:45PM on saturday when the Cutt off is 12 noon. You called and said driver will be there before 10AM PST Regarding TONU we have mentioned in the rate confirmation its $150 not $250 as per demand made by Eugene Hincu. And you are emailing our owner to pay $250 when you would have called me anytime. Kindly find all the attachments attached
August 7, 2024
Unethical business practice
Reason: Unethical business practices
Load # 44642 booked with Bobby Anderson bobby@eternitylogistics.co - Unethical business practice: The truck got to the pickup in time as per agreed appointment, just to find out that the load was sold to other carries and was picked up 3 hours earlier. More than that, broker is refusing to pay TONU. Brokers communication process is also something that needs improvement.
August 6, 2024
Reason: Reliable
Reason: Unethical business practices
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Bobby Anderson
Kindly do not accuse someone and provide half of the story
Load # 44642
Unethical business practice
Average review score: 1 for 2 reviews