AMW EXPRESS LLC

3 reviews

• 

  Tyrone Lewis

  5 out of 5

  Issue Resolved

  Reason: Other

  Issue has been resolved

  December 11, 2025

  Reply

• 

  Tyrone Lewis

  5 out of 5

  Unprofessional behaviour

  Reason: Unethical business practices

  Broker cancelled the load on us after finding cheaper carrier to work with. Shipper confirmed they ship until 9 PM and our ETA was 7 PM. I called them. They asked us to get a trailer wash before pick up and set us back couple of hours cause the line was huge at a trailer wash. They cancelled the load on us saying shipper will not wait that long, shipper however said otherwise. At the end of our conversation broker started cursing at me in Spanish and hang up the phone. I sent out an email confronting the broker and they responded using the assist of chat GPT. Be careful booking a load with them.

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  December 5, 2025

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  • 

    Mitchell

    1 out of 5

    Dishonest

    Reason: Unethical business practices

    KMS lied about their empty location and misrepresented their ETA to the shipper to book a load. Our customer requested we load by 4 PM, which was communicated at the time of booking and on the rate confirmation. The truck's ETA was closer to 7 PM. We had to recover the load at the last minute at a higher cost. The dispatcher cursed at our employee for taking them off the load. KMS thought they could show up whenever they wanted and not follow the loading instructions they agreed to and required. They claim it was the trailer washout that delayed them by 3 hours. They are upset that we removed them from the load due to their late ETA. Now they are writing false reviews.

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    December 8, 2025

    Reply

• Reason: Other

• Reason: Unethical business practices

• Reason: Unethical business practices