AMERICAN TRANSPORT INC (part of the Transport Investments, Inc. (TII))

2 reviews

• 

  Brian W

  3 out of 5

  Attempt to Resolve

  Your review is well written and I take no position on it. However, I would ask if you took the opportunity to reach out to their carrier relations team. Think about this, a broker is talking to your driver, not you, and your driver is rude and ruins your relationship. The broker on the phone with you was likely a dispatcher, not the broker/account rep. Reach out to their carrier relations carrier relations team and don’t let the low guy on the pole (a driver for us, dispatcher for them) ruin a relationship.

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  July 9, 2025

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• 

  Max Power Transport

  1 out of 5

  Avoid them

  Reason: Other

  Working with ATI Trucking was an absolute nightmare. After booking a load with them, our driver waited over 12 hours just to get loaded—no updates . Then, upon arrival at the delivery, we were told we needed an appointment, which ATI never mentioned, causing another full day of delay. To make matters worse, the broker was completely unhelpful and unprofessional. Every attempt to get support was met with rude responses, and they eventually just started hanging up on our calls and blocked us . This kind of disrespect and lack of accountability is unacceptable in this industry. ATI TRUCKING clearly does not care about carriers, drivers, or doing business the right way. Avoid working with them if you want to save yourself time, money, and frustration.

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  July 9, 2025

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• Reason: Other